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Community Guidelines

These Guidelines are designed to help keep Alertamigo a safe, respectful, and useful community platform.  They work alongside our Terms and Conditions and Privacy Policy.

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Welcome to Alertamigo – a public awareness platform designed to help communities share safety concerns and stay informed.  To keep this a respectful and safe environment, we ask all users to follow these Community Guidelines.

 

1. Protect Privacy — Yours and Others'

  • Do not share personal or identifying information about other people without their clear consent.

  • Avoid posting names, addresses, faces, or private details of others.

  • Protect your own privacy by using discretion in what you share.

Violations of this rule may result in content removal or account suspension.​

2. Keep Your Account Secure

  • Never share your passcode.

  • You are responsible for all activity on your account.

  • Alertamigo may limit or suspend accounts found to be compromised or misused.​

3. Prohibited Behaviour

Do not use Alertamigo to:

  • Post spam, promotions, or advertisements

  • Impersonate others

  • Attempt unauthorised access or tamper with the app

  • Share malware or harmful content​

4. Be Respectful

  • Treat others with respect in all comments and posts.

  • Do not post content that is discriminatory, harassing, threatening, or incites hate.

  • Avoid inflammatory or deliberately offensive material.​

5. Post Truthful and Responsible Content

  • Share only accurate, first-hand information.

  •  Do not spread rumours, speculation, or misinformation.

  •  False reports may result in removal or account suspension.​

6. No Violence or Vigilantism

  • Do not incite or glorify violence in any form.

  •  Do not encourage others to take matters into their own hands.

  • Report dangerous situations to authorities.

  • Posts promoting vigilante action will be removed and may result in permanent suspension.​

7. Restricted Content

Do not upload or post:

  • Allegations against named individuals or commentary on ongoing legal proceedings

  • Content identifying minors or victims unless officially released by authorities

  • Video or audio recordings taken covertly

  • Unnecessarily graphic content, including but not limited to gore, self-harm, injury, or footage of medical emergencies

  • Unnecessary nudity and sexually explicit material

8. Users Under 18

  • Users aged 13–17 must have parental or guardian consent to use Alertamigo.  Users younger than 13 must not use Alertamigo.

  • Access to certain features is restricted. Teenage users may not post publicly, comment on posts or view images or videos.​

9. Moderation & Reporting

Reminder: Alertamigo is not monitored by emergency services.  In the case of an emergency, always call the emergency authority in your local area.

  • Content that breaches these Guidelines or the Terms and Conditions may be removed.

  • Users may receive a warning, temporary suspension, or permanent ban depending on severity.

  • Use the in-app reporting tool to report inappropriate content.

  • You may contact support to appeal a suspension within 7 days.  We will aim to respond to an appeal within a reasonable timeframe.

10. Warning & Suspension Procedure

  • You may report conduct by another User that you consider breaches these Community Guidelines or the Terms and Conditions.

  • Where we become aware of conduct that we consider breaches these Community Guidelines or the Terms and Conditions, we will notify the relevant User by email that their conduct breached these Community Guidelines or Terms and Conditions and provide details of any consequences being imposed in respect of the breach.

11. Content Ownership and Licence

By submitting content, you confirm you have the right to share it and you grant Alertamigo a non-exclusive, worldwide, royalty-free, and irrevocable licence to use, host, reproduce, adapt, communicate, and display your content as needed to operate, improve, and promote the app and its services.​

12. Final Note

These Guidelines exist to support a safe, helpful, and respectful community.  By using Alertamigo, you agree to follow these rules alongside our Terms and Conditions and Privacy Policy.

Let’s keep Alertamigo safe, civil, and useful for everyone.

 

 

Quick Guide

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Stay Safe

  • Call local emergency services — Alertamigo’s features are convenience tools only and are not monitored by emergency services.

  • Use SOS and alerts responsibly. Don’t test or misuse these features.

What’s Okay to Post

  • Crime or suspicious activity you’ve witnessed

  • Local hazards (e.g. broken streetlights, floods, road incidents)

  • Public safety issues like missing pets or vandalism

What Not to Post

  • Names or images of alleged offenders or victims

  • Content identifying minors or ongoing court cases

  • Unnecessarily graphic images or videos

  • Audio or footage recorded covertly

  • False or misleading reports

Be Respectful

  • Treat others kindly and avoid threats, hate speech, or harassment

  • Don’t post spam or offensive content

Privacy & Accounts

  • Don’t share private information about yourself or others

  • Keep your account secure - you're responsible for its use

Reporting & Moderation

  • Use the report button to flag inappropriate content

  • Content that breaks the rules may be removed

  • Moderate or repeated breaches may result in a suspension

  • Serious violations (e.g. threats, hate speech) may result in immediate bans

  • We may issue warnings or suspensions at our discretion, as outlined in the Terms and Conditions.

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Need Help?

Reach out to our support team at customerservice@alertamigo.com or view the Terms and Conditions.

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Thanks for helping keep Alertamigo safe and supportive for everyone!​

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