Community Guidelines
Protect yours and others privacy
Users should comply with all applicable laws and regulations regarding privacy and data protection, and should respect the privacy of other users. Users should not share or use personal data of others. The platform is committed to protecting user data and has measures in place to ensure that user data is kept safe. Users are responsible for protecting their own privacy by not sharing personal information with other users or on public forums.
Prohibited conduct
Users should refrain from engaging in any conduct that violates the terms and conditions, including but not limited to spamming, phishing, hacking, or other malicious activities. Examples of prohibited conduct include sending unsolicited messages that are intended to promote or sell products or services, impersonating other users, or attempting to access other users' accounts without their permission. However, commenting on other users' posts is allowed as long as the comments are respectful and comply with the guidelines.
Be respectful
Users should be respectful towards one another and refrain from engaging in any behavior that could be considered offensive, discriminatory, or harassing. This includes but is not limited to using derogatory language or engaging in hate speech.
Report truthful incidents
Users should only report incidents that are true and accurate, and should avoid spreading false or exaggerated information. If a user reports an incident that is found to be false, they may be subject to disciplinary action.
Do not encourage violence
Users should avoid taking any actions that could lead to violence or vigilante justice, and should instead rely on legal and legitimate means to address safety concerns. This includes but is not limited to threatening other users or advocating for violence against specific groups of people.
Comply with the law
Users should comply with all relevant laws and regulations related to safety and reporting, and should avoid engaging in any activities that are illegal or unethical. This includes but is not limited to engaging in fraudulent activities or sharing illegal content.
Do not engage in vigilantism
Users should report any suspicious or inappropriate behavior to the appropriate authorities, and should avoid taking any actions that could endanger themselves or others. If a user witnesses behavior that they believe to be illegal, they should contact law enforcement immediately.
Age Restriction
Users should be of legal age to access the premium version, or have the permission of a legal guardian if they are under the legal age. Parents or legal guardians can control their youth's access to the premium version by managing their bank account information associated with the app. By ensuring that youth do not have access to a bank account, parents can effectively limit their access to the premium features. Users under the legal age can still access and use the basic version for free, allowing them to activate SOS mode and contact their emergency contacts if needed.
Report any comment or post that violates the law or community guidelines
We encourage our users to report any comments or incidents that violate our community guidelines. We take all reports seriously and will investigate each one thoroughly to determine if any action is necessary. The customer service team will provide feedback to the reporter on the decided outcome. The actions that may be taken in response to a report include removing content, suspending or terminating a user's account.
Report technical issues
If you experience any technical issues or problems with our app, please let us know so we can address them promptly. Technical issues can be raised through the Help Center within the app.